Michelle is the best realtor ever! I am a first time property owner and Michelle is the reason why the transaction went so smoothly. Being a first timer, I knew absolutely nothing at the beginning and Michelle was supremely patient in answering all of my questions. She literally held my hand throughout the process, from bidding, to house checking, to escrow and finally closing! I looked around for brokers, but she referred me to the most awesome one out there. Special shout out to Mai Hanh Tran who helped me get the best rate out there! We must’ve looked at 10 different properties before we settled on where I live now. I had a specific request. I wanted a house with high ceilings that wont break the bank! My house has that and more! High ceilings, wall to wall windows, a loft, a walk in closet and an awesome view of the lake! She fought really hard for this place and we eventually won it even with only 3% down. I definitely recommend her to anyone who needs a realtor who will make sure you get the best deal possible! At the end of everything, she sent me a copy of all my documents via USB shaped like a key! Thank you so much Michelle!